Customer Testimonials - Hear What You Say About Us!



Customer Testimonial



Shuangxile has very good service based on replying and following up emails. What i am impressed of is their pricing very affordable for wedding and i have purchased a very nice leather jewel box for my jewellery. - Kirsteen (Tampines) 


Delivery of goods is fast and the prices of the products found online are comparable with those sold outside. Save the groom and bride lots of search time and walking mileage. Some of the products from the website cannot be found outside too. Unique and cool! :)  - Sou Ping (Ang Mo Kio)



Prompt revert on queries and fast delivery. Very satisfied.  –Velda Tay (Jurong East)


My husband and I love the pink purple rabbits a lots! We put them as one of our ROM decoration with the vintage pen and crystal pen holder. Received good comments from our families and friends! – Sheryl Lok (Woodlands)



The seller is on time and dining set in nice packaging box.  I like the box so much that I can’t bear to part with it.  The dining set was meant to be a gift for a friend.  – Janet Loh (Potong Pasir)



I am very pleased with the customer service of Shuangxile. Eventhough some of the items was spoilt due to mishandling by the courier, however Shuangxile immediately send a replacement down. This is what i mean by good customer service which will make customer come back for repeated purchases.Bee Geok (Rivervale Cres)



Prompt email replies. Opted for self-collection and person-in-charge showed up very punctually. Provides excellent shopping site for wedding stuffs. – Amber Lim (Woodlands Ring Road)



Very pleased with your products and service, wedding candy is a simple and beautiful door gift for guest :) Eden Lee (Ang Mo Kio)



I'm very satisfied with the prompt services provided by shuangxile and i will recommend to my friends and relatives for sure. Ryan Lim (Hougang)



Serene was not 100% at the phone at all times, but she never failed to do a call back. She was polite and courteous and made me feel at ease. I think this is very good customer service, as she never fail to do a call back when she gets a missed call. However, I think the pen should have more promotions in sets of 2 as they are usually used for ROM. This will enable customers to buy at least 2 pens or more in sets.Nick Tan (Jalan Manis)



Nice feather pen and stand Joanna Tay (Tampines)



i like the items so much, will shop with Shuang Xi Le again... Fast response and Fast Delivery.... Would like to see more new items upcoming up....- Jaslyn Lau (Stirling Road)



I'm a returning customer who just received the goods in good order.  Particular compliments to the professional and service-oriented delivery guy Pang, very patient and always show that he values customer satisfaction.  Keep the good work up. Jessie (Jurong)